Refund and Exchange Policy

Effective date: 2020-10-15

1. We accept damaged or incorrect items received by our client.
2. We practice a NO Moneyback Refund Policy.
3. Email the filled contact form on our webpage, or send us a Refund & Exchange request via email, spa.redessential@gmail.com.
4. All returns will be verified by our authorised person and duration of the replacement will be done within 3 days upon receipt of returned / damaged items.
5. If the product is out of stock, a replacement product at the same value or higher can be arranged.